Kevin Ackland
Systems and Solutions

Kevin Ackland | Juice Networking Witneys

Systems and Solutions is a Witney based IT Support Company that was established in 1995 to supply hardware, repairs and give IT support.

Business users
Systems and Solutions offer services aimed at small businesses that want professional IT support, repairs and sales of new hardware. Their specialism for small businesses is to provide a new server and integrate it into an existing network with no or little downtime for the users. This process requires detailed planning and experience and has proven to be very popular.

Most of their IT Support is performed via the internet which means that they can support customers all over the UK. They use monitoring software to get advanced warning of important issues which could seriously affect the smooth running of a server. This proactive service means that they always have an eye on the health of a server and their automated and integrated service ticketing system notifies engineers when serious issues occur so they can react quickly.

"We are Juice members because we look to work with local and trusted business partners to provide quality services."

Kevin and his team prefer to work closely with customers on a long term basis taking responsibility for their entire network and dealing with all their IT issues.

Home users
Systems and Solutions have services aimed at the home user and micro business which is delivered through their shop and workshop in Witney. The computer shop and workshop specialises in repairing personal computers for home users and micro businesses. This is a professional service which has successfully repaired 10,000 computers over the years.